The Jibets support team is always on hand. Get fast help with any issue, whenever you need it.
Day or night, the Jibets customer support team is always active. Direct assistance in Bangla is available.
Most issues are resolved within minutes through Live Chat. No waiting around.
Jibets operates under an international license. Your personal information and funds are fully secure and encrypted.
Our support agents speak Bangla. Language is never a barrier.
This page covers answers to 50+ common questions. Search here before reaching out to support.
Reach us via email or Live Chat. For complex issues, email us with full details.
Signing up at Jibets only takes a few details: a valid email address or mobile number, a strong password, and your date of birth. After registration, a verification code will be sent to your email or mobile — use it to activate your account.
Each person may only register one account. Attempting to open multiple accounts may result in all accounts being closed and any balance being forfeited. Per Jibets policy, only one account is permitted per device, IP address, and individual.
Account verification protects the security of your funds and personal information. You will need to upload a photo of your National ID or passport. Verification is typically completed within 24–48 hours. Without verification, large withdrawals may be restricted.
If you're having trouble logging in, check the following first:
If the issue persists, contact us via Live Chat or email.
To change your password while logged in, go to Account Settings. If you've forgotten your password, click "Forgot Password?" on the login page. A reset link or OTP will be sent to your registered email or mobile number — use it to set a new password.
Jibets supports Bangladesh's most popular payment methods:
The minimum deposit and withdrawal amount at Jibets is ৳500. Your maximum deposit and withdrawal limits depend on your account's verification level — fully verified accounts enjoy significantly higher limits.
Withdrawals via bKash, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Ongoing verification may add extra time.
In most cases, deposits are credited instantly. However, network issues may occasionally cause a 5–10 minute delay. Refresh the page and wait a moment. If the problem persists, contact support with a screenshot of your payment and the transaction ID.
A withdrawal request can be cancelled while it is in "Processing" status. Go to your account transaction history and cancel that request. Once marked "Completed," it can no longer be cancelled.
A welcome bonus is available to all new Jibets registrations. A bonus percentage is added on your first deposit, and in some cases free bets or free spins are also included. To view current bonus offers, Bonus Page Visit now.
Every bonus comes with wagering (rollover) requirements. This means you must place a set amount of bets before withdrawing bonus funds. Example: a ৳1,000 bonus with 10x wagering means you need to wager ৳10,000 before cashing out. Requirements vary by bonus, so read the details on the offers page.
Log in every day to earn daily loyalty points and bonuses. You may also receive a reload bonus on each daily deposit. On the latest promotions page, Visit to see today's offers.
Every bonus has an expiry date. If the wagering requirement is not met before the bonus expires, it will be automatically cancelled. Check the expiry date when claiming a bonus and make sure to use it in time.
Jibets offers betting on more than 20 sports, including cricket, football, tennis, badminton, and kabaddi. Cricket matches featuring Bangladesh, India, and Pakistan are the most popular. Both live betting and pre-match betting are available.
Live betting means placing bets in real time while a match is in progress. Odds change moment to moment, and new betting options appear as the match situation evolves. On the Sports Betting page to watch current live matches.
If a match is officially cancelled or does not take place, all related bets are automatically voided and the original stake is returned to your account. For incomplete matches, the outcome is determined in accordance with Jibets rules.
Jibets holds daily and weekly lottery draws. Log in to your account and visit the On the lottery page, Go, buy your ticket, and wait for the draw results. If you win, the prize is credited directly to your account.
Yes, Jibets operates under an international gaming license. All data is protected with SSL encryption technology, and your personal and financial information is never shared with third parties. Thousands of users in Bangladesh use Jibets safely every day.
Log in to your account and go to the Settings menu. Enable two-factor authentication under the "Security" option. You can set it up using a mobile OTP or Google Authenticator. With 2FA active, unauthorized access to your account becomes nearly impossible.
If you suspect unauthorized access to your account, change your password immediately and notify our support team. Support will temporarily lock the account, investigate, and assist you. Never share your password with anyone.
There are three ways to get in touch with Jibets:
Yes, Jibets support agents provide assistance in Bangla. Bangla-speaking agents are always on hand for Bangladeshi users. Language is never a barrier.
To close your account, notify the support team by email. Make sure to withdraw any remaining balance first. For responsible gaming purposes, a temporary break or self-exclusion option is also available. For more details, On the Responsible Gaming page available.
Sign up at Jibets and bet on cricket, football, lottery, and much more — with a welcome bonus to get you started.